Country Lake Christian Retreat is committed to the safety and well-being of our staff as well as our guests and, like so many others, we are taking the precautions recommended by the CDC. We have increased our already aggressive cleaning standards and have sanitized all communal areas and high touch areas like door handles, handrails and light switches as well as counter tops and coffee pots.
We recognize that information is changing rapidly and restrictions on group sizes continues to decrease. As a ministry we will support these restrictions and continue to monitor the announcements that are made daily. Unfortunately, because this effects so many of our groups (large gatherings), we will also be unable to serve the smaller groups that may actually be under the recommended gathering amount.
We recognize that plans are in limbo for everyone and we are often asked if we have cancelled everything! Although we aren’t hosting groups at this time, we have our staff working on isolated projects as well as juggling the booking calendars that have been affected so much by the pandemic so we will be ready to open when the time comes. We are currently only accepting cancellations that would be covered under the most recent federal & state restrictions. Indiana is in the process of re-opening and for us, we’re basing it on their guidelines which are:
Stage 1 – March 23 Group size 10 or fewer
Stage 2 – May 4 Group Size 25 or fewer
Stage 3 – May 24 Group Size 100 or fewer
Stage 4 – June 14 Group Size 250 or fewer
Stage 5 – July 4 Group Size 250+
Our desire is to preserve as many reservations as possible, but in the event that you need to cancel, the financial obligation will be limited to the non-refundable deposit that you paid for your group. If government guidelines require your group to cancel, we are open to utilizing your deposit toward a future date. While we certainly understand that many are forced to make decisions months in advance (or at the request of their leadership), cancellations requested for dates outside of the state of Indiana or federal governments’ mandated social distancing requirements will forfeit their deposit. Our prayer is that we will be able to host your group even if the circumstances are different than originally planned. We are navigating this new territory as well and expect to see a lot of exceptions in the weeks and months to come. Thank you for your patience and flexibility as we strive to accommodate all of our guests and make the most of this situation.
Please feel free to reach out with any questions or concerns and thank you in advance for your patience as together we navigate these uncharted waters.